Terms of Service

1) About our service

luxscout.store provides an appointment-based apartment scouting experience, including scheduling support, coordination for virtual tours, and delivery of green/energy-efficiency assessment recommendations. Where applicable, we may also provide documentation described in your specific deliverables (for example, assessments that are recommendations rather than certifications).

2) Virtual tours and deliverables

• Availability of appointment-based virtual tours and property access depends on the property owner/manager and their scheduling policies.
• Green/energy-efficiency assessment deliverables are provided for informational purposes. Unless a deliverable is expressly identified as a certification, it should be treated as recommendations and not as an official certification.
• We may use third-party data, photos, listings, or user-provided information. We do not guarantee the completeness, accuracy, or currency of such information.

3) User responsibilities

• You must provide accurate information required to schedule and perform services.
• You are responsible for reviewing any details provided about a property and deliverable scope.
• You must comply with all reasonable instructions from property owners/agents and any access rules applicable to a virtual tour.

4) Limitations and availability

• Services, features, and timing may vary by property, location, and third-party cooperation.
• Delays, cancellations, or substitutions may occur due to circumstances outside our control.
• We may change, suspend, or discontinue parts of the service at any time, including to improve safety, quality, or reliability.

5) Privacy and data rights (California)

If we collect personally identifiable information from California consumers via this website, we will post a conspicuous Privacy Policy that cites: Business and Professions Code section 22575 and Business and Professions Code section 22577.

If we are subject to the CCPA as amended by the CPRA, our notices and consumer privacy rights flows will include required citations: Civil Code section 1798.100, Civil Code section 1798.135, Civil Code section 1798.140.

If we sell personal information or share personal information for cross-context behavioral advertising, we provide the required right-to-opt-out mechanisms and corresponding notice at collection and cite: Civil Code section 1798.120.

If applicable, our Privacy Policy includes Shine-the-Light disclosures and response framework and cites: Civil Code section 1798.83.

If a reportable breach occurs involving residents’ unencrypted (or certain encrypted-with-key-compromise) personal information, we will provide data breach notifications and cite: Civil Code section 1798.82.

If we meet the definition of a data broker, registration and related obligations may apply and we cite: Civil Code section 1798.99.80 and Civil Code section 1798.99.82.

(For avoidance of doubt, these citations are included as required; see our Privacy Policy for full details.)

6) No warranties

To the maximum extent permitted by law, the service is provided “as is” and “as available.” We do not guarantee that any property will meet your expectations, that deliverables will be complete or error-free, or that virtual tour scheduling will succeed.

7) Limitation of liability

To the maximum extent permitted by law, luxscout.store and its officers, directors, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to the service. Our total liability will be limited to the amount you paid us for the relevant service in the three (3) months preceding the event giving rise to the claim, unless prohibited by law.

8) Indemnity

You agree to defend, indemnify, and hold harmless luxscout.store from and against claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or your misuse of the service.

9) Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top indicates when changes were made. Continued use of the service after updates means you accept the revised Terms.

10) Contact

If you have questions about these Terms, contact us: